10013 Green River Rd. Lake Cormorant, MS 38641

Office Number: 662-429-9027  Emergency Number: 662-985-0081

Email: euadesoto@gmail.com  Website: www.eudorams.com 

 

Frequently Asked Questions

1. What number should I call in the event of a line break or water emergency?

Our emergency phone number is 662-985-0081

2. Did Eudora Volunteer Fire Department buy the Eudora Water System?

NO.  The system was purchased by the non-profit community utilities association known as Eudora Utilities Association, Inc. (also known as EUA). The association is made up of local community members who are also volunteers on the fire department. Funds received by the association can only be used for water/wastewater operations.

3. How will the purchase of this system benefit the Eudora Community?

  • The system is going from a for-profit water system to a non-profit water system. The EUA board is made up of members that live in the area and will offer the customers a voice in its operations.

  • All employees of the EUA will be certified volunteer firefighters. An agreement between the EUA and Eudora Volunteer Fire Department allows EUA Employees to respond to fire emergency incidents (if a water emergency is not occurring) during daytime weekday hours.

  • By the end of 2017, we are installing two generators on both the well and tower sites. This will ensure you will have continued water service during power outages.

  • We are dedicated to providing safe dependable drinking water and want to continue to upgrade and advance the community’s fire protection water supply.

4. When is the Utility Bill Due Date?

The utility bill will be due on the 10th of each month.

5. What is the late fee if the bill is paid after the 10th of each month?

There is a $5.00 Late Fee added to the total due.

6. When will the utility be cut-off for non-payment?

Nonpayment within 30 days from the due date will result in the water being shut off from the member’s property without any notice.

7. Where is the EUA Office be located, when will it be open, and what are the office hours?

The EUA Office will be located inside the new Eudora Fire Department Station 13, located at 10013 Green River Rd. in Lake Cormorant, MS 38641.

The office hours will be 8:00am – 5:00pm Wednesday - Friday (closed from 12:00pm-1:00pm for lunch).

The office will be closed Saturday, Sunday, Monday, and Tuesday.

8. Will there be a fee associated with using a credit card?

Yes. Convenience Fee will be the greater of: $2.95 or 3% per transaction

9. How can I pay my bill?

There will be several ways you can pay your bill.

  1. You can pay your bill at the EUA Office, located at 10013 Green River Rd., Lake Cormorant, MS 38641, Wednesday – Friday, during the office hours of 8am-5pm.

  2. There will be a payment drop box located in front of Eudora Fire Department, located at 9341 W. Commerce St., Hernando, MS 38632. Please ensure all payments are include with the return stub and in an envelope.

  3. You can pay by credit card online from a link provided on the www.eudorams.com website. 

  4. Payment kiosk located at the EUA Office, located at 10013 Green River Rd. Lake Cormorant, MS 38641.

 

© 2020 by the Community of Eudora.

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